Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.

Processing Time

Orders are usually processed within 1–5 business days after payment is received. Processing times may be longer during busy periods, holidays, or if additional order verification is required.

Estimated Delivery Time

Estimated delivery times vary depending on the destination country, shipping carrier, customs processing, and other factors outside of our control.

Typical estimated delivery time: 7–21 business days after the order has been processed.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs, if applicable, will be shown at checkout before you complete your order.

Tracking

When tracking is available, you will receive a tracking number by email after your order has been shipped. Tracking updates may take several days to appear after the package is handed to the shipping carrier.

Customs, Duties, and Import Taxes

For international orders, customs duties, import taxes, VAT, or other local fees may apply depending on your country’s laws. These charges are not included in the product price or shipping cost unless clearly stated at checkout.

The customer is responsible for paying any customs duties, import taxes, or other fees charged by their country.

Delivery Delays

We are not responsible for delays caused by customs, shipping carriers, incorrect addresses, natural disasters, holidays, or other circumstances outside of our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an address mistake, please contact us as soon as possible. We will try to update the address before the order is processed, but we cannot guarantee changes after the order has been placed.

Lost or Missing Packages

If your package appears to be lost or missing, please contact us with your order number and tracking information. We will review the issue and help where possible.

However, we are not responsible for packages marked as delivered by the shipping carrier.